10 Ultimate Fix For “This Site Can’t be Reached” Error In Google Chrome

Ultimate Fix For “This Site Can’t be Reached” Error In Google Chrome

If you are facing error while accessing any website on your Google Chrome, then here is the ultimate fix for “This Site Can’t be Reached” Error. 

What is “This Site Can’t be Reached” Error In Google Chrome?

Although, this is a common error we often face while browsing. While you are trying to access any of your favorite website, and suddenly it throws an error “this site can’t be reached” .

The fix for “this site can’t be reached” issue on Google Chrome
The fix for “this site can’t be reached” issue on Google Chrome

The full warning looks like:

This site can’t be reached
“example.com’s” server IP address could not be found.
DNS_PROBE_FINISHED_NXDOMAIN

Why do this error appears and how to fix it.

Well, there can be various possible reasons why you get “this site can’t be reached” error on your Google Chrome.

  • Mistyped URLs, so check the site address you are trying to access.
  • Connectivity to the site’s server is weak or taking too longer to respond.
  • DNS lookup failure due to misconfiguration or change in the DNS address or DNS client.
  • If your network connection is slow to respond or has connectivity issues.
  • Any error related to your proxy settings.
  • Issues with your Network Adapter or drivers.
  • If you are using any VPN or your anti-malware program is blocking it.

So, based on the all the above scenarios, we are going to solve the “this site can’t be reached” error in Google Chrome browser.

10 Ultimate Fix For “This Site Can’t be Reached” Error In Google Chrome

We have summed up 10 ultimate fix for “This Site Can’t be Reached” Error In Google Chrome:

  1. Check Your Internet Connection
  2. Clear Google Chrome Cache
  3. Try Adjusting Your Proxy Settings
  4. Flush DNS Cache
  5. Temporary disable your Firewall, VPN or Antivirus software
  6. Run Windows Network Diagnostics
  7. Update Network Drivers
  8. Change Network Adapter Settings
  9. Restart Windows DNS client Service
  10. Reset Winsock and TCP/IP address

Let’s perform these troubleshooting steps to fix the “This Site Can’t be Reached” Error In Google Chrome.

Check Your Internet Connection:

The very first thing you should check is your internet connectivity. You can try restarting your router, running a speed test or do a ping test. So, here can quickly check for your internet connectivity:

  • Open Command Prompt window (type “Command Prompt” in the search bar on your taskbar) choose “Run as administrator“;
    Open Command Prompt Admin Mode
    Open Command Prompt Admin Mode
  • Now type “ping google.com” command and press enter;
    Google Ping test
    Google Ping test
  • This will show up the ping results to Google if it is responding well and connection is stable or not. If the ping goes well, without showing any request time out, then it means your internet connection is good.

If internet connection is good, then you should check if “this site can’t be reached” is occurred to the site’s server end. In that case, you may not blame your internet or Chrome browser for this issue.

A quick way to check this, is you can try opening the web page from another browser, try incognito mode or different device. Try using a different network connection to get an idea of this is happening due tp any issue with your proxy or DNS settings. You can also use Down For Everyone Or Just Me website. To check if the site is down only for your or everyone.

The fix for “this site can’t be reached” issue on Google Chrome
The fix for “this site can’t be reached” issue on Google Chrome

So, if its only for you then you should probably go on troubleshooting the next steps to fix “this site can’t be reached” error in Google Chrome.

One tip, we can give you is to contact your service provider, if you are not able to access a particular website from a particular network. As they can fix it if it is happening to your particular network provider.


Clear Google Chrome Cache:

Oftentimes, browsers show up the cached pages that saves time to load the pages. So, clearing the cache may help fixing such annoying issues.

To quickly reset Chrome : open “chrome://settings/clearBrowserData” address and click on “Clear data”.

  • Click on Chrome’s main menu > More Tools > Clean browsing data;
  • Now, you can either go to Basic or Advanced cleaning. Better go for Advanced and choose the timeline from which you want to clean the browsing data and items as per your preferences;
    Clear Chrome Cache
    Clear Chrome Cache
  • Click on “Clear Data“;
  • Once done, try accessing the webpage again.

If not then go on for the next troubleshooting step.


Check Proxy Settings:

If the above fixes, doesn’t help you, then you should check your proxy settings. As oftentimes it can gets messed up due to installing any application, some kinds of malware or simply change in proxy address.

To check your Proxy Settings, follow the steps below:

  • On Chrome type “chrome://settings/system“;
  • Then choose “Open your Computer’s Proxy Settings“;
  • Now, try disabling the “Automatically detect settings” toggle button;
    Reset Proxy Settings in Windows 10
    Reset Proxy Settings in Windows 10
  • Also, see if there is any manual proxy address set, so you can try removing it;
  • After applying the changes, open your Chrome browser, try accessing the website.

If you still didn’t get the resolved, the try on the next troubleshooting.


Flush DNS Cache:

Like browser cache contains traces of our browsing information, the DNS cache too contains various entries related to domains you recently visited. So, it helps saving the load time of domains you visit often, so they do not need to call to the site’s server while connecting. So, clearing the DNS cache may help fixing the issue.

Here’s how you can flush the DNS cache on your Windows OS:

  • Open Command Prompt window (type “Command Prompt” in the search bar on your taskbar);
    Flush DNS cache
    Flush DNS cache
  • In the command prompt windows, type the below command and press enter:
    ipconfig /flushdns
  • After the process is complete, you will see a message as “successfully flushed the DNS resolver cache“;
  • Now, close the cmd window and restart your computer;
  • Again open your Google Chrome and try accessing the website;

If still facing the “this site can’t be reached” issue, then go on for the next troubleshooting step.


Temporary disable your Firewall, VPN or Antivirus software:

Firewall and antivirus programs build a bridge between the users and the malicious attempts of online threats. So, they keep on monitoring your activities and blocks/warn you of any suspicious action. In an attempt to protect your device and network from being compromised, they may block certain websites or if you somehow click any unsafe links.

So, even if the website you are trying to access to safe, but your last session was not secure, then it may block them as a false positive. So, you can try disabling them temporarily to try to check if your issue is resolved.

However, you should enable them as soon as possible to ensure your device is protected.  

Also, if you are using any VPN then it may restrict you to access some website. So, turn it off and try reaching the website.

Here’s how you can temporarily disable the Firewall settings on Windows 10:

  • In Windows 10 search bar type “Firewall & Network Protection“;
  • Here, you can try disabling the Firewall under the Domain network, Public or Private network; By default it is “on”, so turn the toggle off.
    Turn Off Firewall In Windows 10
    Turn Off Firewall In Windows 10
  • Also, check if the checkbox to  “Block all incoming connections, including those in the list of allowed apps” is on. Then remove the check from the box.
  • You can also try “Restore firewall to its defaults” by scrolling down the window.

Run Windows Network Diagnostics:

If you are facing any issues with your Network connectivity, then you should run Windows Network Diagnostics to fix any network issues.

Here’s how you can run Windows Network Diagnostics:

  • Click on Start > Settings > Choose Network & Internet;
  • Scroll down and click on “Network troubleshooter“;
  • Select the network adaptor type, you want to troubleshoot, like Wi-fi, Bluetooth or simply choose “All Network Adaptors“;
    Network troubleshooter
    Network troubleshooter
  • Now, click “Next“;
  • Next, click on “I’m trying to reach a specific website or folder or network“;
  • Now, enter the web address you are facing “this site can’t be reached” issue, and then click on “Next“;
    Troubleshoot Network Issue For “this site can’t be reached” Fix
    Troubleshoot Network Issue For “this site can’t be reached” Fix
  • Now, the network troubleshooter will look for the connectivity issue and probably fix it.
  • Restart your computer.

Finally, open your Google Chrome browser and try to access the website again.


Update Network Drivers:

Often, network connectivity issues occurs due to outdated drivers, any hardware issues to the adaptors or any compatibility issues. Although, the above troubleshooting method can also help you detect the network adaptor issue. However, if it doesn’t able to recognize it, then you can manually update the Network drivers.

Here’s how you can update your network drivers in Windows 10:

  • On the taskbar, type “Device Manager” in the search bar;
  • From the results, open the “Device Manager” utility;
  • Now, click to expand the Network adapters menu to see all installed network drivers;
  • Choose your network adaptor name, right-click on it and then click “Update Drivers“;
    Update Network Driver
    Update Network Driver
  • Windows will automatically check for recent updates and install it.

Change Network Adapter Settings:

If your network adapters are all updated, then you should try changing their settings to fix the “this site can’t be reached” issue.

The DHCP (Dynamic Host Configuration Protocol) is the default network management protocol used by IP networks to automatically assign the IP address to the connected network devices.

So, you should check for the DHCP settings if you have configured it manually or changed somehow.

  • Click on Start > Settings > Choose Network & Internet;
  • Under Advanced network settings, choose “Change adapter settings“;
  • Here, you will see all network adaptors installed on your system;
  • Now, right-click on the network adapter and select “Properties“;
  • Next, double-click on the “Internet Protocol Version 4 (TCP/IPv4)” and access its Properties;
  • Now, click on “Obtain an IP address automatically” and “Obtain DNS server addresses automatically” options;
    Change Network Adapter Settings
    Change Network Adapter Settings
  • Click on “OK” to apply the changes.

Once done, open your Chrome browser, to check if now the “this site can’t be reached” issue is fixed.


Restart Windows DNS client Service:

Restarting Windows DNS client Service is good option to fix various issues related to DNS client.

  • Open Run prompt window, by pressing windows icon+R key on your keyboard;
  • Next, type “services.msc”  and click “OK“;
  • This will show you the list of services installed on your computer;
  • Go through the list, to find “DNS client” service and right-click on it and select “Refresh” option.
    Restart Windows DNS client Service
    Restart Windows DNS client Service
  • After restarting the DNS client service, close the window and open your Google Chrome to check if your browser is resolved.

Reset Winsock and TCP/IP Settings:

If none of the above fixes solve your issue, then you should try resetting the Winsock and IPv4 settings to their original defaults. The best thing you can do solve any issue is to refresh the settings to its defaults, which helps restoring the settings if somehow got tampered or misconfigured.

So, here’s how you can reset Winsock and IPv4 settings

  • Open Command Prompt window (type “Command Prompt” in the search bar on your taskbar) and choose “Run as Administrator“;
  • Now, you need to run a command to reset the winsock settings.
    Reset winsock
    Reset winsock
    netsh winsock reset
  • If prompted, restart your computer. And again, you to run  a command  to  reset  ipv4  settings:
    Reset TCPIP Settings in Windows 10
    Reset TCPIP Settings in Windows 10
    netsh int ipv4 reset reset.log
  • Now, restart your computer.

If any of the fixes doesn’t work for you then you should reinstall Google Chrome and install fresh. After removing any application , you need to clean the logs, temps, registry entries and settings related with it. This will ensure a clean uninstallation.

System mechanic Ultimate Defense
System mechanic Ultimate Defense

So, we recommend you to run a PC Optimization tool like System Mechanic Ultimate Defense that will scan your computer for various issues including any malware or suspicious activity. It will show you the current status of your system, and will also recommend any issues that needs to be fixed.

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Nupur is a tech writer at TechGeekSpace. She loves exploring latest tech, gadgets and have been writing on various topics related to technology, software, Gadgets, Windows, Mac, Internet, Android, and the latest tips and tricks.

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